Refund and Returns Policy

Overview

If you’ve purchased a non-personalized gift and it doesn’t quite spark joy, you can return it within 30 days of purchase for a refund or exchange. The item must be unused and in its original condition.

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

Important: Personalized & Custom Items

Because our personalized and custom-designed gifts are uniquely crafted just for you (or your special recipient!), they cannot be returned unless there’s a defect or error on our part. We take great care to ensure accuracy, but if we made a mistake with your personalization, please reach out to us immediately, and we’ll make it right!

Need help or have a question about our policy?

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